FROM OBSERVATION TO FOLLOW-UP
Clear instructions make the difference.
Review each location
Assess compatibility, approved access and usable views separately at every facility. Record coverage hours in the appropriate local time zone and agree the priorities that make sense for that site.
Standardize the essentials
Agree common reporting fields, site naming and escalation status definitions. Retain local instructions within that structure, including access exceptions, operating calendars and contacts with authority to make decisions.
Maintain the portfolio brief
Assign an owner for changes to contacts, hours and camera scope. Review unresolved observations and update the affected site instructions when a facility opens, changes operations or leaves the monitoring arrangement.